Getting started > About the appliance components

About the appliance components

The appliance components that support image deployments include a virtual appliance, a utility to build boot environments, a Support Portal, and a virtual Remote Site Appliance (RSA) to network remote boot devices.

The appliance has the following components:

Option

Description

Virtual appliance

The KACE Systems Deployment Appliance is available as a virtual appliance. It uses a VMware or Microsoft Hyper-V infrastructure. For technical specifications, visit https://support.quest.com/kace-systems-deployment-appliance/technical-documents.

Command-Line Console

The Command-Line Console is a terminal window interface to the appliance. The interface is designed primarily to configure the appliance network settings.

Administrator Console

The Administrator Console is the web-based interface used to navigate the appliance. To access the Administrator Console, go to http://<appliance_hostname>/admin where <appliance_hostname> is the host name of your appliance.

Support Portal

The Support Portal is the web-based interface that enables you to submit tickets to request help or to report issues. You can also to test network connectivity, and enable Quest KACE Technical Support to temporarily access your appliance to troubleshoot issues.

KACE Media Manager

A utility that builds boot environments, uploads the operating system source files, and provides access to the Windows User State Migration Tool (USMT) to upload user profiles the appliance.

Remote Site Appliance (RSA)

Uses the KACE Systems Deployment Appliance license to link a virtual Remote Site Appliances (RSA) that enables you to network remote boot devices. Remote Site Appliances are read only.