Open a support ticket You can open support tickets from within the appliance and enter the details to troubleshoot appliance-related issues, send bug reports, and to request enhancements. 1. On the left navigation pane, click Support > Support Portal to display the KACE Support Portal panel. 2. Under Contact Quest KACE, click Submit a Ticket to display the New Support Ticket page. 3. Provide the required information, then click Send.
You can open support tickets from within the appliance and enter the details to troubleshoot appliance-related issues, send bug reports, and to request enhancements.